Privacy Policy

Your data is controlled and processed in accordance with the General Data Protection Regulation (GDPR). You have previously consented to BetaDen processing your personal data manually and electronically as part of the terms and conditions accepted upon engagement.

This notice has been updated by us to ensure you are clear on how BetaDen control and process your data. You have the right to withdraw your consent at any time by contacting any member of BetaDen’s team, who will report the request to the designated Data Protection Officer.

Your data is processed manually and electronically for the purposes of providing support, administration and management of your business matters, namely:

  • Promoting your business and referring your organisation to relevant enquirers
  • Booking delegates onto events and training courses
  • Receiving and making of payments
  • Managing and administering your requests

This may include the processing of some personably identifiable data such as:

  • Your name
  • The email address that you provide to us
  • Your mobile and/or direct land line number
  • Your personal address if it is the same as that of your registered business
  • Your social media profile direct links (URLs) and/or public handles/usernames
  • Your marketing preferences

Where an event, programme, or training course is delivered in partnership with named delivery partners, delegate contact details may be shared with those partners.

This data is shared strictly for event management, delivery, and post-event follow-up - such as sharing post-event materials, gathering feedback, or following up to measure progress and support your ongoing development.

Your contact information will never be shared with event partners or third parties for direct sales or commercial marketing purposes. Our partners are required to process your data securely and strictly in relation to the relevant event.

In some cases, we may be required to pass your personal data to providers outside of the EU, where we take reasonable steps to ensure the control and handling of your data is equivalent to that of the GDPR.

Your personal information is recorded onto our following client relationship management systems. This system is hosted locally and secured appropriately both physically and with software.

BetaDen uses industry standard software applications to manage client accounts, schedules and communicate electronically. Systems used include but are not limited to:

  • Microsoft Office Suite
  • Mailchimp
  • Zoho Campaigns/ Zoho CRM
  • SurveyMonkey
  • Evolutive

All applications are secured by password, PIN, pattern or biometric security as a minimum.

The partners that the contact database is shared with are: the Worcestershire Local Enterprise Partnership, Worcestershire Growth Hub, Catalyse Angel Network, Women In Tech & Innovation Worcestershire and Midlands Cyber Cluster.

BetaDen will not share your information for marketing purposes with companies outside of the aforementioned partners sharing the CRM database.

We keep our privacy policy under regular review. This privacy policy was last updated on 27th July 2026.